Terms and Conditions - Garden Clearance Swisscottage
Welcome to Garden Clearance Swisscottage. By engaging our services, you agree to the following Terms and Conditions, which outline the policies and procedures governing our garden clearance offerings. Please read these terms carefully to understand your rights and obligations.
1. Service Description
Our garden clearance services include the removal of unwanted plant material, debris, and any other items specified by the client. We strive to provide efficient and environmentally responsible clearance, ensuring minimal disruption to your property.
1.1 Scope of Services
- Removal of garden waste including branches, leaves, and grass clippings.
- Disposal of non-biodegradable items in accordance with local regulations.
- Optional services such as hedge trimming and lawn mowing.
- Transportation of cleared materials to approved disposal sites.
2. Booking and Confirmation
To schedule our services, clients must complete a booking form outlining the required work. Upon receipt, we will provide a confirmation detailing the scheduled date, time, and estimated cost.
2.1 Appointment Scheduling
Bookings can be made up to six months in advance, subject to availability. We recommend securing your preferred date early, especially during peak seasons.
2.2 Confirmation Process
Once your booking is received, a confirmation email or message will be sent within 24 hours. This confirmation serves as an agreement to the scheduled services and terms outlined herein.
3. Payment Terms
We accept various payment methods, including credit/debit cards, bank transfers, and cash payments upon service completion.
3.1 Pricing Structure
Our pricing is based on the size of the garden, the volume of materials to be cleared, and any additional services requested. A detailed quote will be provided during the booking confirmation.
3.2 Payment Schedule
Full payment is required upon completion of the service. For large-scale projects, a deposit may be requested prior to commencement.
3.3 Late Payment
Invoices not settled within 30 days of the service date may incur a late fee of 5% per month on the outstanding amount.
4. Cancellation Policy
Clients may cancel their booking up to 48 hours before the scheduled service without penalty. Cancellations made within 48 hours may be subject to a cancellation fee of 20% of the total service cost.
4.1 Rescheduling
Clients wishing to reschedule must inform us at least 48 hours in advance. We will make reasonable efforts to accommodate the new requested date.
5. Liability and Insurance
Garden Clearance Swisscottage maintains comprehensive public liability insurance to cover any accidental damage to property during the clearance process. However, we are not liable for pre-existing damages or unforeseen structural issues that may arise.
5.1 Client Responsibilities
- Ensure clear access to the area requiring clearance.
- Inform us of any potential hazards or sensitive areas.
- Obtain necessary permissions for clearance if required.
5.2 Damage Claims
Any claims for damage must be reported within 48 hours of service completion. Claims will be assessed, and compensation provided in accordance with our insurance policy.
6. Health and Safety
We adhere to strict health and safety guidelines to protect both our employees and clients. Our team is trained in safe clearance practices and the correct use of equipment.
6.1 Safety Measures
- Use of personal protective equipment (PPE) by all staff.
- Proper handling and disposal of hazardous materials.
- Safe operation of machinery and tools.
6.2 Client Obligations
Clients must ensure that pets are secured and children are kept away from the work area during the clearance process to prevent accidents.
7. Data Protection
Garden Clearance Swisscottage is committed to protecting your privacy. Personal information collected during the booking process is used solely for service provision and will not be shared with third parties without your consent.
7.1 Data Collection
Information such as your name, contact details, and property address is collected to facilitate service delivery.
7.2 Data Security
We implement appropriate security measures to safeguard your data from unauthorized access, alteration, or disclosure.
8. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes prior to their next service booking.
8.1 Notification of Changes
Updates to our terms will be communicated via email or through our official communication channels. Continued use of our services constitutes acceptance of the revised terms.
9. Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Garden Clearance Swisscottage operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
9.1 Dispute Resolution
In the event of a disagreement, both parties agree to seek mediation before pursuing legal action.
10. Miscellaneous
These Terms and Conditions constitute the entire agreement between the client and Garden Clearance Swisscottage, superseding any prior understandings or agreements.
10.1 Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
10.2 Waiver
Failure to enforce any part of these terms does not constitute a waiver of our right to enforce them in the future.
By utilizing our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.